Ownership for driving progress and resolution of customer's critical issues per assigned geographic region. Develop and execute action plans in conjunction with cross functional product development and management teams. Effectively communicate ongoing CAP status updates to both internal and customer audiences up to VP and C level Ability to think creatively, pivot and ada

Recruit, mentor, and develop the Customer Success Engineering Team to ensure their growth and success. Refine and scale core customer adoption processes, such as implementing best practices and enhancing customers' cyber security stance in alignment with Zscaler's standards. Qualify existing customer SaaS services based on Zscaler's best practices. Develop and implement c

Understand, document, and build consistent end to end Record to Report processes Establish common tools across all geographies, divisions, and subsidiaries Identity process automation and improvement opportunities and support prioritization Develop and deliver on transformation roadmap Focus on continuous improvement and support in driving projects to automate and improve

Participate in product development early on during the development life cycle, create the necessary test infrastructure, and help with early integration testing Build the infrastructure totest the productprogrammatically, measurecodecoverageand automate test cases Help with building and maintaining CI/CD pipeline Responsible for validating complex features which includes

/What You'll Do Engage with customers on critical customer situations Interface with Engineering and/or network operations and assist the customer with testing or troubleshooting. Reproduce customer issues to verify problems and provide feedback to Engineering and Operations teams Create knowledge base articles Contribute towards improving reliability, assurance and servic

Thought Leadership Collaborate with marketing operations for the development and execution of innovative marketing automation strategies. Stay abreast of industry trends, emerging technologies, and best practices to continually enhance our automation capabilities. Business Engagement Leadership Act as a bridge between marketing and IT, fostering strong partnerships and al

Lead the development of advanced machine learning models to address complex business problems Mentor and guide team members on projects and professional growth Collaborate with cross functional teams to define project objectives and deliverables Design, implement, and evaluate innovative machine learning solutions, ensuring alignment with business objectives Drive strateg

Messaging & Positioning Develop persuasive and unique messaging and positioning that aligns with the target customer and effectively communicates the core capabilities of the offering. Business Growth Promote the Managed Threat Hunting Service to increase awareness, drive adoption, and foster growth. Marketing Leadership Develop, execute, and oversee the comprehensive pro

About Zscaler Zscaler (NASDAQ ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company's cloud native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. With more than 10 yea

About Zscaler Zscaler (NASDAQ ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company's cloud native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. With more than 10 yea

About Zscaler Zscaler (NASDAQ ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company's cloud native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. With more than 10 yea

You will architect, build and maintain large scale distributed systems to support the whole pipeline including data collection, feature engineering, model training, model evaluation, model deployment, and real time serving. You will apply analytical and math/statistics skills to stay on top of data and to ensure results are coherent and reliable. You will solve complex re

Assisting with the preparation of periodic reports, current reports and proxy statements under the 1934 Act. Assisting with maintaining the governance calendar for the board and its committees, preparing materials for board and committee meetings and maintaining minute books, as well as assisting with annual shareholders meetings. Assisting with insider trading law compli

Lead the development of advanced machine learning models to address complex business problems Mentor and guide team members on projects and professional growth Collaborate with cross functional teams to define project objectives and deliverables Design, implement, and evaluate innovative machine learning solutions, ensuring alignment with business objectives Drive strateg

Manage requests and generate talent intelligence reports and presentations that will provide insights into Talent Acquisition pipelines Provide quantitative and qualitative analyses to map talent worldwide for the business Partner with leadership to understand business needs and synthesize the narrative into talent strategies using data and insights Conduct business resea